Privacy policy

NEXAHUB is committed to protecting the privacy of individuals who interact with our business. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard personal information when you visit our website, purchase car or truck parts, sell parts to us, create an account, or communicate with our team.

This policy is designed to comply with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Accountability

NEXAHUB is responsible for personal information under its control. We have designated an individual within our organization who is accountable for ensuring compliance with this Privacy Policy and applicable privacy laws.

Information We Collect

We collect only the personal information necessary to operate our business and provide our services.

Information you may provide directly includes:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment information
• Vehicle details such as make, model, year, or VIN (when relevant)
• Information about parts you wish to buy or sell
• Messages submitted through contact forms

We also collect limited technical information automatically when you visit our website, including IP address, browser type, device type, pages visited, and usage data. This information helps us improve website performance and user experience.

Purposes for Collection

Under PIPEDA, personal information must be collected for identified purposes. NEXAHUB collects and uses personal information for the following purposes:

• Processing purchases and coordinating shipping
• Evaluating and purchasing car and truck parts from sellers
• Managing customer accounts
• Providing customer service and responding to inquiries
• Communicating order confirmations and updates
• Improving website functionality and user experience
• Meeting legal and regulatory obligations

We do not collect personal information for purposes other than those identified unless required or permitted by law.

Consent

By providing personal information to NEXAHUB, you consent to its collection, use, and disclosure for the purposes described in this policy.

You may withdraw consent at any time, subject to legal or contractual restrictions. Withdrawal of consent may affect our ability to provide certain services.

Marketing communications are sent only with consent, and you may unsubscribe at any time.

Limiting Collection

We limit the collection of personal information to what is necessary for identified purposes. We do not collect sensitive personal information unless it is required to complete a transaction or meet legal obligations.

Limiting Use, Disclosure, and Retention

Personal information is used only for the purposes for which it was collected.

We do not sell personal information to third parties.

We may share information with trusted service providers who assist us with:

• Payment processing
• Shipping and logistics
• Website hosting and maintenance
• Analytics and technical services

These providers are required to protect personal information and use it only for authorized purposes.

We may disclose personal information if required by law, court order, or to protect our legal rights.

Personal information is retained only as long as necessary to fulfill business and legal requirements. When no longer required, information is securely deleted or anonymized.

Accuracy

We make reasonable efforts to ensure that personal information is accurate and up to date. Customers may request corrections to their information at any time.

Safeguards

NEXAHUB uses reasonable administrative, technical, and physical safeguards to protect personal information from loss, theft, unauthorized access, disclosure, or misuse.

These safeguards include secure servers, restricted internal access, and secure payment processing systems. However, no method of electronic transmission is completely secure.

Openness and Transparency

This Privacy Policy is publicly available on our website. We aim to be transparent about our data handling practices.

If you have questions about our privacy practices, you may contact us using the details below.

Individual Access Rights

Under PIPEDA, you have the right to request access to personal information we hold about you. You may also request corrections if the information is inaccurate or incomplete.

Requests for access or correction must be made in writing. We may require verification of identity before processing such requests.

Cookies and Website Tracking

Our website uses cookies and similar technologies to improve user experience and analyze traffic patterns. Cookies help us remember preferences and maintain secure sessions.

You may adjust your browser settings to disable cookies. Some website features may not function properly without them.

Third-Party Links

Our website may include links to third-party websites. NEXAHUB is not responsible for the privacy practices of external sites. Users should review the privacy policies of those sites separately.

International Data Transfers

In some cases, service providers may process data outside of Canada. When this occurs, we take reasonable steps to ensure personal information remains protected in accordance with Canadian privacy standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Email: nexahubautoparts@gmail.com